Earlier this year, Disney raised the delivery fee for groceries from $5 to $6, which is the same fee as packages.
Now, Disney has modified their delivery policy again.
Effective October 1st, 2019, Disney will no longer accept third-party deliveries unless they are from trusted associates.
Many people order groceries from Instacart and Amazon Prime to save money on food and safe space in luggage. However, if you want to have groceries delivered and avoid a fee, you’ll have to order from Garden Grocer, a long-time partner of Disney World. Otherwise, you will have to meet your delivery person in front of the resort.
Groceries are one thing, but when you require mobility devices, picking those up can be more difficult. However, stroller, ECV scooter, and mobility device rentals are also subject to this new policy. If you need a mobility device, you’ll have to order from ScooterBug, Disney’s exclusive mobility device provider.
This new policy means Bell Services at all Disney resort hotels will no longer hold goods or devices for guest pick up nor will they deliver these items to your room. If you order from Instacart, Amazon Prime, or a grocery delivery other than Garden Grocer or a mobility device company other than ScooterBug, you will have to make arrangements to pick up your goods.
However, if you order from Garden Grocer or ScooterBug, you don’t have to be present when the items are delivered.
So why the change? There could be a few reasons. First, the sheer quantity of deliveries has increased recently, and it might just be too much for Bell Services to handle. Second, when bell services handle these items, they could run the risk of damaging them or breaking something. Not to mention how to keep groceries the appropriate temperature in the Florida heat. Finally, I’m sure that part of the concern is to deter non-trusted parties from entering Disney property. It could very well be a security measure. After all, Bell Services doesn’t have time to check every package upon delivery and maintain the high level of guest attention expected of Disney.
Will Disney’s new third-party delivery policy affect your vacation?