Disney Springs has announced new details regarding it reopening, including procedures that will apply to both the May 20 reopening of operating partner locations as well as the May 27 reopening of Dinsey owned shops and restaurants.
Disney said the procedures and May 27 reopening applies to the World of Disney store, D-Luxe Burgers, and the Marketplace Co-Op. Previously, the May 27 date hadn’t been confirmed but Disney but instead was reported by a Disney union leader.
Disney said it will implement new safety processes based on information from the CDC (Centers for Disease Control and Prevention) as well as government authorities.
Disney said there are six key items to remember:
Limited parking and reduced entrances
Temperature screenings prior to entry
Face coverings required for everyone
Physical distancing practices including physically-distanced queues and physical barriers
Temporary operation modifications, including reduced hours at select locations and no scheduled entertainment offerings or high-touch interactive areas
An increased focus on disinfecting and sanitation, including the addition of hand-washing stations and hand sanitizers in key areas
Here are the details:
Guest Parking and Entrances
Guests will self-park in the Orange and Lime garages, and all surface lots will be closed.
Gusts will enter in just four locations:
Hotel Plaza Boulevard Pedestrian Bridge
Guests will not be able to use the Grapefruit garage initially.
Disney will require that all Guests have a temperature check.
Temperature screening will take place in these locations:
The second-floor exit of the Orange garage
The second-floor exit of the Lime garage
The Marketplace Entrance for guests arriving from the Hotel Plaza Boulevard Pedestrian Bridge and the rideshare drop-off lot
Guests who have a temperature of 100.4 F or above will require additional screening and will not be admitted. Anyone with a person who has a temperature of 100.4 F or above will not be allowed entry either.
Cast Members and employees will have a health check and a temperature check at home, prior to coming to work.
Disney will adjust Guest Services for limited contact.
Disney will require that all guests ages 3 and older as well as Cast Members and employees wear a face covering. Guests must bring their own face covering and must wear it at all times, except when dining.
Dinsey has created physical barriers in some locations where it is hard to have social distancing. These barriers will be around cash registers and at Guest Relations.
Disney recommends that guests use cashless or contactless payment options, such as credit cards, debit cards, Disney Gift Cards, Apple Pay, Google Pay, and Samsung Pay. Guests can buy Disney Gift Cards at select merchandise locations and Guest Relations to pay without cash.
Physical Distancing and Capacity Measures
Disney will limit the number of Guests and Cast Members at any given time for each location.
Disney has installed directional signs around the property. They have added ground markings to promote physical distancing.
Dinsey is training Cast Members to promote physical distancing guidelines in common areas and queues.
Cleanliness and Sanitization
Disney will increase cleaning and disinfection in high-traffic areas. These will include handrails, elevators and escalators, tables, benches, handles, and restrooms. They have also installed hand sanitizer and hand-washing locations.
Disney will provide new training and reinforcement throughout reopening phases.