Disney Springs Grapefruit Parking Garage - entrance to World of Disney store

Disney Springs Releases Details On May 27 Reopening

Disney Springs has announced new details regarding it reopening, including procedures that will apply to both the May 20 reopening of operating partner locations as well as the May 27 reopening of Dinsey owned shops and restaurants.

Disney said the procedures and May 27 reopening applies to the World of Disney store, D-Luxe Burgers, and the Marketplace Co-Op.  Previously, the May 27 date hadn’t been confirmed but Disney but instead was reported by a Disney union leader.

Disney said it will implement new safety processes based on information from the CDC (Centers for Disease Control and Prevention) as well as government authorities.

Disney said there are six key items to remember:

  1. Limited parking and reduced entrances
  2. Temperature screenings prior to entry
  3. Face coverings required for everyone
  4. Physical distancing practices including physically-distanced queues and physical barriers
  5. Temporary operation modifications, including reduced hours at select locations and no scheduled entertainment offerings or high-touch interactive areas
  6. An increased focus on disinfecting and sanitation, including the addition of hand-washing stations and hand sanitizers in key areas

Here are the details:

Guest Parking and Entrances

Guests will self-park in the Orange and Lime garages, and all surface lots will be closed.

Gusts will enter in just four locations:

  • Orange garage
  • Lime garage
  • Hotel Plaza Boulevard Pedestrian Bridge
  • Rideshare location

Guests will not be able to use the Grapefruit garage initially.

Disney Springs has announced new procedures for reopening.
Disney Springs has announced new procedures for reopening.

Temperature Screening

Disney will require that all Guests have a temperature check.

Guest Screening

Temperature screening will take place in these locations:

  • The second-floor exit of the Orange garage
  • The second-floor exit of the Lime garage
  • The Marketplace Entrance for guests arriving from the Hotel Plaza Boulevard Pedestrian Bridge and the rideshare drop-off lot

Guests who have a temperature of 100.4 F or above will require additional screening and will not be admitted.  Anyone with a person who has a temperature of 100.4 F or above will not be allowed entry either.

Employee Screening

Cast Members and employees will have a health check and a temperature check at home, prior to coming to work.

Limited Contact

Disney will adjust Guest Services for limited contact.

Face Coverings

Disney will require that all guests ages 3 and older as well as Cast Members and employees wear a face covering. Guests must bring their own face covering and must wear it at all times, except when dining.

Physical Barriers

Dinsey has created physical barriers in some locations where it is hard to have social distancing.  These barriers will be around cash registers and at Guest Relations.

Cashless Transactions

Disney recommends that guests use cashless or contactless payment options, such as credit cards, debit cards, Disney Gift Cards, Apple Pay, Google Pay, and Samsung Pay. Guests can buy Disney Gift Cards at select merchandise locations and Guest Relations to pay without cash.

Physical Distancing and Capacity Measures

Disney will limit the number of Guests and Cast Members at any given time for each location.


Disney has installed directional signs around the property. They have added ground markings to promote physical distancing.


Dinsey is training Cast Members to promote physical distancing guidelines in common areas and queues.

Cleanliness and Sanitization

Disney will increase cleaning and disinfection in high-traffic areas.  These will include handrails, elevators and escalators, tables, benches, handles, and restrooms.  They have also installed hand sanitizer and hand-washing locations.

Cast Training

Disney will provide new training and reinforcement throughout reopening phases.

Will you visit Disney Springs soon?