These considerations were put together by Disney in working with local governments and health authorities, as well as the US Travel Association, with a focus on guest safety.
These guidelines also seem to mirror the new operational design for the reopening of Disney’s Shanghai park.
Here are the plans that Disney is considering:
Phased reopening: Disney is reviewing all of its locations and how best to begin the reopening process. This may include a gradual reopening and/or partial reopening of certain locations. For example, the opening of retail and dining locations prior to the opening of our theme parks.
Physical distancing and capacity measures: Disney has major focus on managing guest density in queues, restaurants, hotels, ride vehicles, and other facilities throughout the park and across the resort. It is working to implement physical distancing guidelines based on guidance from health authorities, such as the Centers for Disease Control and Prevention (CDC) and appropriate government agencies. This will likely include the implementation of guest capacity measures to comply with state and federal guidelines. Disney is exploring ways to use technology to aid us in these efforts, like with our Play Disney Parks App and through virtual queues at Disneyland and Walt Disney World.
Cleanliness and sanitization: Disney is planning increased cleaning and disinfection, determining where that should take place (for example, in high-traffic areas), and the cleaning products and processes it will use.
Screening and prevention support: Disney will follow guidance from the government and the medical community regarding enhanced screening procedures and prevention measures, including those related to personal protective equipment (PPE), such as face coverings. Disney has already implemented some measures, like adding hand sanitizers and handwashing stations across our resorts.
Cast Member training: Disney will emphasize its strong culture of health and safety with Cast Members, and will continue to provide new training and reinforcement as we get closer to reopening.