The rapid spread of the Coronavirus (COVID-19) has forced Disney Cruise Line to take proactive steps to protect guests who are sailing with the cruise line.
Disney Cruise Line has recently updated the guidelines to include temperature checks for all guests prior to boarding. Guests sailing to The Bahamas and Jamaica will see additional guidelines. The updated guidelines will likely continue to evolve over time as additional details are released.
Disney Cruise Line has always screened guests and crew members alike before they board, and anyone who has been experiencing gastrointestinal or flu-like symptoms (fever over 100.4, chills, cough or difficulty breathing will not be permitted to sail.
Effective March 6, all guests and crew members will be required to submit to a temperature check by a nurse with a no-touch thermometer prior to boarding. Anyone with a fever higher than 100.4 will require further medical screening, and along with their travel party, face the possibility of being unable to sail.
Guests or crew members who have traveled from, to or through China, including Hong Kong and Macaus, South Korea, Italy, Iran or Japan within 14 days of departure will not be permitted to board Disney Cruise Lines.
In addition, guests or crew members who have been in contact with someone from the above-mentioned areas, including guests with connecting flights in these locations, will also be unable to board. Anyone who has helped care for someone suspected of having or diagnosed with COVID-19, or who is subject to health monitoring for possible exposure will be unable to board.
The Bahamas, Jamaica and Air Travel
For cruises that include a stop in Nassau or Castaway Cay, anyone who has been to China, South Korea, Italy or Iran in the past 20 days prior to arrival, will not be permitted to disembark in any Bahamian port. Guests may be able to sail but will be unable to visit the Bahamas.
Cruises that include a stop in Jamaica will be subject to the same guidelines as The Bahamas but in addition, will not allow guests who have traveled from, to or through Singapore within 14 days of arrival to disembark. These guests will be unable to sail.
Guests who have air travel booked through Disney Cruise Line will have their flights automatically rebooked on an alternate route. Guests who booked their own air travel should contact their airlines directly to make appropriate changes.
Changes to reservations can be made by calling 1-866-325-2112.